Why should I order from TheUnionBootPro?

We wear the boots we sell. So, in most cases we have first hand knowledge and
experience with the products. We get it - your boots are an important piece of equipment.

We talk to our customers. By doing so, we learn a few things along the way that
help the next customer, and the next, and the next.

We work as hard as you do, everyday. Okay, so maybe we sit on our butts, behind desks all day, but that doesn't mean keeping 40,000 union members customers happy
isn't hard work.

We sells only Thorogood® occupational safety work boots.
MADE IN USA since 1892 - UNION MADE since 1946.

Our offices are smackdab between both Thorogood factories - 20 miles in
either direction. We personally and professionally know the folks that make Thorogood
work boots possible. We talk to them daily. We visit them monthly.

We've been in business since 2006. So, we must be doing something right.

Our customers can tell you, we treat our customers the way we would want to be treated.
Our goal is simple: providing the best made boots at the best price...and if there is a problem, we do everything we can to solve it.

Check out our customer comments: Real words. Real people. Real jobs.

Finally, we now have a smartphone-friendly website app. Our union customers
demanded it; we built it.

Check it out: Smartphone-friendly. Easy to use. Better for the eyes.


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Why does TheUnionBootPro sell only Thorogood® work boots?

We did our homework. We discovered, first hand, that Thorogood® is truly dedicated to making the best job-fitted work boots in America. They have been quietly (and without alot of hipe, like other more well-known brands) designing and making the toughest work boots for the toughest work environments ...since 1892!

We've watched the boots being made. Every MADE IN USA boot begins its life with
the hand selection of raw leather. After that, over 125 manufacturing steps are required to complete a boot. During this process, over 10 "in-line" inspections occur that guarantees that every pair of boots delivered will perform as promised.

As many of our customers have discovered, a Thorogood® work boot is both comfortable out of the box and up to the demands of the toughest job.

Ask... any electrician, carpenter, ironworker, boilermaker, sheetmetal worker, utility lineman, millwright, assembler or fabricator who has worn Thorogood® work boots and you will discover a dedication to the brand that recognizes the quality of workmanship, comfort and performance they experienced after a long day on the job. American workers trust their Thorogood® work boots.


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Why should I support TheUnionBootPro with my business?

Thorogood® brand work boots are made by the Weinbrenner Shoe Company, at
factories in Merrill and Marshfield, Wisconsin. Both factories have been union organized
since 1943. Thorogood® craftsmen and women are proudly represented by UFCW Locals 688 and 717.

Simply put, when you buy MADE IN USA, UNION MADE footwear from TheUnionBootPro
you are supporting American working families and therefore, our economy. Every work
boot, over 128 styles, sold at TheUnionBootPro is made from 99% American supplied
materials -- except for the brass loop eyelets that are made in Italy (Why? We don't
know, other than there are no American manufacturers around.).

Over 40,000 union customers representing over 14,000 labor union local nationwide and
in Canada have trusted TheUnionBootPro with their business. We are proud of this fact -
it gives us the motivation to exceed your expectations - just as the work boots do.


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Are there additional discounts available?

You betcha! ...as we say here in Wisconson.

In recognition of labor union's support of MADE IN USA products, we offer a Lifetime
Union Member Discount exclusively to active and retired union members who sign up
and register with TheUnionBootPro.

Registration through your union local or online with us is required.

This offer is not available to the general public.

Please contact us for more information.


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How do I pick out the right size?

This is a tricky one. Every foot is different and, therefore, the perfect fit is ultimately up to the wearer. Thorogood MADE IN USA footwear tends to feel more generous as far as size goes when compared to imported footwear styles. Please keep that in mind when ordering. You may want to order a 1/2 size smaller than imported athletic style work shoes.

"Quick Release" style shoes and "Wellington" style boots tend to feel tighter when first worn. Unlike lace-up styles, that allow the wearer to secure the fit, quick release and wellingtons are designed with a secured fit to start. This feature prevents heel travel up and down. Over time these styles will conform to the shape of the wearer's foot.

Learn more: The Perfect Fit

This suggestion might sound odd, but try ordering two sizes if you very unsure. This method can save you money on shipping in the long run and guarantee the right fit.

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Do we have other ways for ordering footwear from your website besides
using the secured online method?

Yes, there are 3 other ways to order from TheUnionBootPro.

1. You can order by PHONE at 1-800-723-5384 or...

2. You can print out our order form PDF and FAX in your order along with credit card or debit card information for the total amount to us at 1-866-634-4350 or...

3. You can print out our order form PDF and MAIL in your order along with a money order or personal check for the total amount to us at: TheUnionBootPro, Customer Service Orders, 425 Cherry St. Suite A., Wausau, WI 54401.

Money orders and certified check orders are processed within 24 hours of receiving the order. Personal checks, however, will be delayed 5-7 days for clearance of the check before we will ship out those orders.
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Is my online credit card transaction data protected?

Yes, TheUnionBootPro.com uses a secured server with Secure Sockets Layer (SSL) technology for the safety of our customers online transaction data and identity. When an order is placed, your personal information is encrypted; rendered unreadable, therefore secured from unwanted and unwarranted access.

What does the SSL certification mean (during checkout)?

An SSL Certificate serves as the electronic "passport" that establishes an online entity’s credentials when doing business on the web. When a customer submits an order and sends confidential information to a web server, the user’s browser accesses the server’s digital certificate and establishes a secure connection.

What is encryption?

Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.

Is there warranty protection?

Yes, our SSL Certificate agreement with GoDaddy.com provides $2,000 of financial protection for customers if they were to suffer financial loss as a direct result of relying on a certificate that was issued through the negligence of GoDaddy.com.

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1. How do I take care of my shoes or boots?

Clean leather with a conditioner/cleaner. Clean Cordura nylon with detergent and water.

Treat waterproof leather with a silicone product only. Treat smooth leather with a quality shoe polish, then buff. Full grain leather can first be treated with a boot oil or silicone before applying the polish.

Allow footwear to dry slowly at room temperature only, never by a heat source.

Keep the insides of the footwear dry and clean with powders and disinfectant sprays. Consider a second pair. This allows the one to dry out thoroughly while the other pair is being worn.

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1. Are you registered as a DOD supplier?

Yes, BootPro Solutions (dba TheUnionBootPro.com) is listed in the DOD CCR system. We are VAN/EDI compliant. We are classified as a small business. We are considered an open market supplier.

DUNS#: 798983958
Cage#: 4TPF3
DODeMall Supplier#: 111112991

GSA Contract#: Coming soon!

If you are a procurement officer or if you have a large order please call us toll-free at the above number. One of our customer service partners will help you personally process, complete and track your order.

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We do not sell, lend, rent, or otherwise disclose any information to any third parties.

We can be reached via e-mail at THEBOOTPROS LLC or by telephone, toll-free, at 1-800-723-5384 during normal business hours (Monday - Friday; 9:00am - 5:00pm CST). At all other times, please leave a voice mail and a representative of TheUnionBootPro.com will get back in touch with you as soon as possible.

For each visitor to our web page, our web server automatically recognizes and collects only the consumer's domain name, not their e-mail address. We collect only aggregate information on what pages consumers access or visit. The information we collect is used for internal review to improve the content of our Web page. We do collect information about, and review, what pages customers (those who place online orders) access or visit. This information is kept strictly confidential and is used to improve TheUnionBootPro.com web site.

The e-mail addresses of those who communicate with us via e-mail (or other means) and information volunteered by the consumer, such as survey information and/or site registrations is stored by TheUnionBootPro.com and used only for our company's use. E-mail addresses may be used for our marketing purposes, and are not provided to any third parties. If you wish to not receive any e-mail from TheBootPros LLC, send your request to UNSUBSCRIBE .

Information provided by persons while ordering merchandise from TheUnionBootPro.com, including name, postal address, e-mail address, phone number, and credit card information is kept confidential and is not provided to any third parties, except to process customer's credit card for payment. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line or other information if that person requests us to contact them.

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