Here is some help, some answers, for issues using the IUPAT DC21 work boot benefit.
NEED SOME ANSWERS? Why is my IUPAT DC21 code not working?
ANSWER 1 : CODE INCORRECT - When you entered your IUPAT DC21 coupon code you may have simply entered it incorrectly. You may may have seen a "CODE INVALID" alert, so DOUBLE CHECK the code your provided. Try to ordrr again.
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ANSWER 2 : COMPETING CODES - Your IUPAT DC21 coupon code CANNOT BE COMBINED with any other discount code or promotional code. If you combine codes, the IUPAT DC21 coupon code will not work - therefore, the $230 award benefit will NOT be applied. Start over by first refreshing your internet browser from the homepage.
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ANSWER 3 : OPEN SHOPPING CART - You may have stepped away during the ordering process and left a shopping cart open. A shopping cart is tied to the IUPAT DC21 code you entered - effectively de-activating the code. TheBootPros has a policy that freezes a shopping cart after 15 minutes of inactivity - we do this for data security purposes. At this point it will appear as if you have used your coupon code - when in fact there remains no completed order related to the code.
In this case, TheBootPros will need to re-activate your IUPAT DC21 code for it to work. Please text us with a request - include your name and IUPAT DC21 code. RE-ACTIVATE MY IUPAT DC21 WORK BOOT VOUCHER CODE.
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What is the status of my order - it's been awhile?
ANSWER 1 : BOOTS ARE A PREORDER STYLE - When you selected the size/width of the work boots you wanted, in most cases, it may have indicated the size/width combo was currently not in stock but a PREORDER - on backorder at factory. Generally, your order will ship as soon as they become available. FYI - the factories do not provide production timetables, so you may have to wait OR change your order. PLEASE PROVIDE A IUPAT DC21 ORDER STATUS UPDATE.
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